YourITestate. Managed. Automated. Finally.

Three purpose-built products working independently or together — the only automation and intelligence platform built exclusively for Xurrent (4me).

Built for Xurrent (4me)

  • Hosted on AWS
  • SOC-Ready
  • Multi-tenant isolation
  • Generally Available

01 — Pebble Asset Manager

Know every asset. Always.

Agent-based and agentless discovery across your entire estate — cloud, edge, on-premise. Reconciled, deduplicated, classified by AI, and synced live into Xurrent. Your CMDB is finally trustworthy.

  • 7 Pre-built integrations
  • <30s Execution time
  • ● Generally Available

How it works

  1. Discover
    Agent-based and agentless across your estate — physical, virtual, cloud and edge.
  2. Reconcile
    De-duplicate and enrich from multiple sources — eliminates duplicates even when identifiers change.
  3. Classify
    AI-powered CI categorisation and relationship mapping — right type, right relationship, every time.
  4. Sync
    Push to Xurrent live — zero duplicates, zero manual effort, always current.

Integrations

  • Device42
  • Microsoft Intune
  • Lansweeper
  • SentinelOne
  • Virima
  • Dell Warranty
  • Agent Discovery

02 — Pebble Automations

Automate anything. Anywhere.

Run scripts and workflows in the cloud or push to on-premise agents. Secure V8 sandboxed execution. React to events from SentinelOne, Intune, PRTG — automate remediation the moment a signal fires.

  • 1,840 Jobs / month
  • 38 Avg endpoints
  • <30s Execution
  • ● Generally Available

How it works

  1. Cloud
    Run in Pebble's managed cloud runners — secure V8 isolates with full audit log.
  2. Edge
    Execute at the endpoint via the on-premise agent — remediations, patches, system commands.
  3. Event-triggered
    React to webhooks from SentinelOne, Intune, PRTG — automate remediation instantly.
  4. API & Webhooks
    Inbound and outbound integrations — connect Pebble to any platform in your stack.

Integrations

  • SentinelOne
  • Microsoft Intune
  • PRTG
  • Any REST API
  • Webhooks
  • On-premise agent

03 — Pebble CoPilot

AI that works your service desk.

Embedded directly in Xurrent — no separate interface, no context switching. Intelligent classification, AI work assignment, knowledge base suggestions, and continual learning from your ITSM history.

  • 99.2% Classification accuracy
  • Continual Learning
  • ● AI-Powered · GA

How it works

  1. Classification
    Intelligent auto-routing based on content, context and historical patterns — right team, every time.
  2. Work Assignment
    AI assigns incoming work items to the correct team — no manual triage.
  3. Knowledge AI
    Matches tickets to relevant KB articles — suggests answers before the engineer looks.
  4. Learning
    CoPilot learns from your ITSM history — the more you use it, the smarter it gets.

Integrations

  • Xurrent (4me) native
  • Knowledge Base
  • Work queues
  • ITSM history

Why Pebble

Easy. Advanced. Complete.

Pre-built everything

Pre-built CMDB model, integrations, out-of-the-box reconciliation. Live in days, not months.

AI from day one

Classification, reconciliation and workflow triggering built in — not bolted on.

No duplicates. Ever.

Multi-source reconciliation eliminates duplicates even when identifiers change.

Cloud-first, edge-capable

Run automations in the cloud or push to on-premise agents. Your estate, your choice.

Secure by design

Multi-tenant AWS, RBAC, MFA, V8 sandboxed execution, full audit trail.

Native Xurrent (4me)

Built exclusively for Xurrent — a native extension of your ITSM investment.

Architecture & Security

Built for enterprise. Hosted on AWS.

Multi-tenant architecture with strict tenant isolation, TLS everywhere, full audit trail. No customer data stored outside Pebble Core — PII stripped via AWS Comprehend.

  • ✓ AWS shared security — physical and network security managed by AWS
  • ✓ Strict multi-tenant isolation — no cross-tenant data access at architecture level
  • ✓ V8 sandboxed execution — every automation runs in an isolated, audited container
  • ✓ RBAC + MFA enforced for all access
  • ✓ SOC-Ready — Defender + Intune device management

H2 2026 Roadmap

What's coming next.

Asset Manager

  • Agentless Discovery (GA)
  • Proactive Anomaly Detection
  • Compliance Monitoring & Reporting
  • AI Reconciliation enhancements

Automations

  • Remote Control (endpoint access)
  • Change Management Automation
  • Self-Service Onboarding
  • Additional integration library

CoPilot

  • AI Continual Service Improvement
  • e-Bonding between ITSM platforms
  • Automated Work Assignment v2
  • Expanded knowledge base AI

Ready to see Pebble in action?

Book a live demo — we'll walk through your environment and show you what's possible.